Information Manual

Bharat Petroleum Corporation Limited is a Maharatna Public Sector Undertaking under the Ministry of Petroleum & Natural Gas. It is registered with Corporate Identification Number (CIN): L23220MH1952GOI008931.

The Registered Office of the Corporation is at Bharat Bhavan No. 1& 2, 4&6, Currimbhoy Road, Ballard Estate, Mumbai - 400001.

As on 31st March 2026, BPCL’s Total Equity stands at Rs. 95,232.74 Crore, as against the previous year’s figure of Rs. 80,960.09 Crore. BPCL is a Central Public Sector Undertaking with authorised equity share capital of Rs.11,935 Crore and a subscribed capital of Rs.4,338.50 Crore as on 31.03.2026.

The shares are listed on BSE / NSE and are actively traded.

BPCL is one of the largest integrated Public Sector Undertaking, engaged in the business of refining Crude Oil and marketing of various petroleum products like LPG, Petrol, Naphtha, Diesel, Kerosene, ATF (Aviation Turbine Fuel), Petcoke, Furnace Oil, Bitumen, Lube Oils etc. BPCL has its marketing network across India and in select foreign countries.

BPCL has 3 Refineries i.e Mumbai Refinery , Kochi Refinery and Bina Refinery . The Corporation’s marketing infrastructure includes vast network of Installations, Depots, Retail Outlets, Aviation Fuelling Stations and LPG distributors.

BPCL is managed by a Board of Directors

The Board of Directors is assisted by Executive Directors, Business Unit Heads, Entity Heads, Chief General Managers, Officers / employees in carrying out the day-to-day functions of the Corporation.

View Organizational Chart.

The powers and duties of the Officers and Workmen of the Corporation are defined in the Decision, Rights and Authorities. They are also governed by the manuals, Standard Operating Procedures and the job profiles and the terms and conditions as per the appointment letter and CDA rules.

While carrying out the responsibilities, the employees are required to adhere to the applicable statutes and rules and regulations in vogue including instructions from time to time.

Decision Making Process:

The Highest level of decision making authority is with the Board of Directors of BPCL, except for matters which are decided by the shareholders in the Annual General Body Meeting. The Board has constituted several sub committees,(Committee Details) such as the Audit Committee of the Board, Nomination and Remuneration Committee of the Board,Stakeholders Relationship Committee of the Board , Risk Management Committee of the Board, Corporate Social Responsibility Committee of the Board, Projects Evaluation Committee, Sustainable Development Committee of the Board, Standing Committee of Board for Release of Flats, BPCL Trust for Investment in shares, Monitoring Committee on investments in JVs/Subsidiaries, Standing Committee of the Board for Tenders (SCBT), Standing Committee of the Board for Issue of Share Certificates etc. The meetings of these committees are convened on need and provision basis . The minutes of such meetings are informed to the Board. Majority of the members of the Committees (except the SCBT) are the Independent, Non-Executive of Government nominated directors while the Full time directors play a facilitating role.

The Corporation has constituted the Management Council which comprises of the C&MD, the Functional Directors and the Business Unit Heads. This Council discusses important issues concerning the organization, analyses the same and recommends the ‘way forward’ for the discussed matters . The emphasis laid by this council is on team approach, mutual support of functions and joint deliberations on issues which enhances the further decision making process. It has thus facilitated an integrated thinking process and an aligned approach across the Corporation for achieving the Corporate Vision.

Exercise of Authority:

The Corporation has well defined Limits under the Manual of Authorities , delegated by the Board to various operating committees . There are other manuals like the Purchase Manual, Operations manuals etc, which facilitates in smooth and transparent decision making process at various levels within the organization. We also have a well-defined chart of Accounts for proper accounting of transactions by the respective role holders in SAP as per the roles assigned to them.

Limits of Authority Manual/Delegation of Authorities:

LAM or DOA, as it is called, lays down the authorities that can be exercised at various levels, i.e. the Board, Committee of Functional Directors, the Executive Directors Committee, tender evaluation Committees for different activities of the Corporation. The manual is divided into segments representing different functions like Sales, Crude & Shipping, Capital Projects, Operations & Distribution, Finance, HR, procurement etc., and provides guidance for decision making process through various committees as mentioned above. The committees are generally represented by inter-functional groups which also includes the Finance role holders wherever the financial implications are there. This ensures a transparent and streamlined decision making process adhering to the laid down systems and procedures and thereby leaving no room for arbitrariness.

The Committee of Functional Directors has delegated further authorities to various sub-committees within the organization, viz., Contracts Committee/ tender evaluation committees for procurements, Credit evaluation Committee, Business Level Committees for commercial decisions in respect of sale of products etc

The Company functions on the basis of delegation of authority at appropriate levels to the individual Business Units, Entities and Departments. Decision, Rights and Authorities duly approved by the Management are followed for the discharge of functions by the officers of Business Units, Entities and departments of the Organization.

The applicable guidelines issued by the departments of the Government of India, Central Vigilance Commission and Central Information Commission from time to time are followed.

The norms of SEBI for the listed companies are also followed by our Organization.

All manuals, records which are required for statutory compliance under the various laws, Acts governing the functioning of BPCL

• Annual Reports
• Citizen Charter
• Marketing Discipline Guidelines (MDG) – LPG
• Marketing Discipline Guidelines (MDG) – Retail

The Company maintains following statutory documents, registers, books, licenses:

Accounting Manual,

Corporate IT Policy,

Material Management Manual, SAP Manual,

Engineering Manual,

Safety Manual,

Vigilance Manual,

Dealership/Distributorship agreements

Decision, Rights and Authorities

Standard Operating Procedure for Operations

And other documents as required under various statutes, rules and regulation for the proper functioning of the Company.

BPCL being a commercial organisation for refining and marketing petroleum products, there is no formal committee or forum where representatives of the public can attend to formulate policies for refining and marketing petroleum products and/or implement such policies.

BPCL, however, collects customer’s feedback by various modes of communication and carries on its business by satisfying various customers’ needs in the business interest of BPCL.
 

The Board of Directors are constituted as per the provisions of the Companies Act, 1956 which comprises of the Government of India nominees and the independent directors.

While decision taken or minutes of the Board of Directors are not accessible by the public, important decisions regarding the company and/or its management are being communicated to the statutory authorities and also to the public as required under the law from time to time.

SCALES OF PAY FOR MANAGEMENT STAFF:

SCALES OF PAY FOR NON MANAGEMENT STAFF:

Subsidy programme, details of beneficiaries of such programme and particulars of the recipients of concessions and permits

As per pricing principle enforced/ laid out by the government, from time to time, BPCL sells certain products to its customers, at a price, lesser than the cost and loss incurred by BPCL in these circumstances is being minimised by some subsidy given by the Government of India under various subsidy schemes formulated by them.

Particulars of recipients of concessions, permits or authorisations granted

Since no subsidy is given to the general public in carrying out its business activities as stated above, there is no recipient of concessions, permits or authorisations.

Details in respect of the information available to or held by it reduced in electronic form

Following information available or held in electronic form can be accessed by clicking the below given links

• List of Board of Directors
• Annual Report
• Press Releases
• Joint Venture organizations
• Petrol Pump Locators
• Dealer selection guidelines
• Distributor selection guidelines
• Tender

Particulars of facilities available to citizens for obtaining information including the working hours of a library or reading room, if maintained for public use

• Information regarding BPCL and its business is available and easily accessible on BPCL’s website www.bharatpetroleum.in > Right to Information Act > Site Map
• BPCL do not maintain any library or reading room for public use.

Other information as may be prescribed

• Transparency Audit 2020-21 : CIC advisory All points raised in CIC Advisory have been complied with
• Negative List
• Status of RTI applications
• Training details
• Committee as prescribed BPCL - Committees As Recommended (bharatpetroleum.in)
• Disciplinary action

Important Links

• Website Compliance Policy
• Hyperlink Policy
• Non PDS (White) SKO
• RTI
• Integrity Pact
• M. B. LAL Recommendations
• Urja Sangam
• Details of Agreements With Media Companies etc
• Empanelment of LNG supplier
• Public Notice Bharat Gas
• State Wise GST Registration Numbers
• Payment Gateway for direct remittances to BPCL
• Citizen Charter for Marketing Products
• Complain/Feedback
• Customer Care
• Grievance Redressal Mechanism
• FAQ
• Committees as Recommended

Other Links

• Tenders
• Careers
• Investors
• Sustainability

Name, designation and other particulars of the Public Information Officers

• Central Public Information Officer Retail
• Central Public Information Officer LPG
• Central Public Information Officer Head Quarters
• List of Appellate Authorities
• Transparency Officer

Corporate policy decision of running the businesses of Bharat Petroleum is being taken, depending upon the changing scenario of the Business by the Board of Directors.

The day-to-day activities to be carried out are being decided by the respective departments and are being executed in conformity with the corporate decision taken by BPCL in the meeting of its Board of Directors.

Since BPCL is formed under the Companies Act, there is no statutory Rule and/or Regulation, as is applicable in case of Government or a statutory authority.